FAQ.

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Shipping is free within Germany. Shipping within the EU on request.

Deliveries outside of Germany are possible on request. Contact us via the contact form or by email to receive information about shipping costs (usually up to 15€) and delivery time.

Delivery within Germany can take up to 10 working days, as we do not have large numbers of our products in stock and have to produce them first. For deliveries outside of Germany up to 5 more working days can be expected.

 

We currently only accept PayPal in our online shop. Contact us via the contact form or email to arrange a different payment method.

We grant the satisfaction guarantee on all of our products. We will refund you the full purchase price if you are not satisfied with your order. Even up to 8 weeks after purchase.

The Wood & Vinyl picture comes with a set of spacers and the appropriate screws and dowels for the attachment to the wall.

The holder for your record, consisting of two magnetic acrylic glass discs, is already attached.

The record of the respective artist is not included. You can put the record of your choice in the magnetic holder.

Your customized design in 3 steps:

 

1. Order:

Put the product in the corresponding variant 'Individual Design' or 'Unique' in your shopping cart and then click on Checkout in the shopping cart. You will then be redirected to the order form. Use the comment field in the order form to tell us your favorite artist, your favorite album or your desired motif.

 

2. Confirmation:

After the automatic order confirmation, we will contact you via email within a few days to confirm your individual design request and clarify further details.

Then we start the design work and send you your individual design draft within 3 working days by email.

 

3. Approval:

If the design draft meets your requirements, you give us the approval for production and we will deliver your product to you within 10 working days. Only if you are 100% satisfied your desired motif will go into production.

Individual Design: With the option 'individual design' we create a Wood & Vinyl picture for an artist or band of your choice. The design created for you may also be included to our online shop and can be sold to other prospective buyer.

 

Unique: With the option 'unique' we will not resell the design that was created for you and it will not be added to our online shop. We guarantee that you are the only one who owns this design version.

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Verleihen Sie Ihrem Wohnraum einen einzigartigen Charakter mit einer einer wunderbaren Harmonie aus Holz und Vinyl.